Privacy Policy

1. Introduction

Wiznry Health (“Wiznry”, “we”, “us”, or “our”) is a product of Wiznry AI Inc., a corporation based in British Columbia, Canada. We are committed to protecting your privacy and handling your data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.wiznry.com or use our services.

For questions, contact: info@wiznry.ai

2. Scope

This Privacy Policy applies to:

• Visitors to our website
• Customers (healthcare practices) using Wiznry Health
• End users interacting with our platform (e.g., patients via messaging or voice systems)

3. Information We Collect

4. How We Use Information

We use information to:

• Provide, operate, and improve our services
• Deliver AI-driven insights and automation
• Respond to inquiries and support requests
• Schedule demos and provide revenue audits
• Monitor performance and usage
• Ensure security and prevent fraud
• Comply with legal obligations

5. AI & Data Processing

Wiznry uses artificial intelligence and machine learning to:

• Predict scheduling behavior (e.g., cancellations, no-shows)
• Automate communication workflows
• Generate operational insights

We implement safeguards to ensure:

• Data is processed securely
• Outputs are used to support operational decision-making
• Models improve over time without compromising data integrity

6. Data Sharing & Disclosure

We do not sell personal data.

We may share data with:

• Service providers (hosting, analytics, communications infrastructure)
• Integration partners (e.g., practice management systems)
• Legal authorities when required by law
• Business transfers (e.g., merger or acquisition)

All third parties are required to maintain confidentiality and security.

7. Data Retention

We retain data only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements

Customer data retention is governed by agreements with healthcare providers.

8. Data Security

We implement appropriate technical and organizational safeguards, including:

• Encryption (in transit and at rest where applicable)
• Access controls
• Secure infrastructure providers

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction (including Canada and applicable international laws), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Restrict or object to processing

To exercise rights, contact: info@wiznry.ai

10. Cookies & Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Support marketing efforts

You can control cookies through your browser settings. See our Cookie Policy for more details.

11. International Data Transfers

Data may be processed or stored outside of Canada, including in the United States or other jurisdictions. We ensure appropriate safeguards are in place for cross-border data transfers.

12. Third-Party Services

Our platform may integrate with third-party systems. Their privacy practices are governed by their respective policies.

13. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.